Imperial Plumbing Solutions
Address
189 Pleasant Ridge Ct, Benson, North Carolina 27504
Phone and website
Phone: (919) 800-2023
Website: imperialplumbingsolutions.com
Hours
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
From Google, checked Oct 2026.
Google Reviews
Ratings as of October 2026. See this business on Google
These quotes come from Google Reviews and belong to their authors.
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
In the business's own words
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From the business's Google listing, checked Oct 2026.
About Imperial Plumbing Solutions
Reviewers most often describe the owner as knowledgeable, quick to respond and fair on price. Water heater jobs come up again and again, from a replacement to tankless maintenance to a tank project. One reviewer had a venting problem fixed during a heater swap. Another had a smart water meter installed.
Booking water heater work with Imperial Plumbing Solutions
The company says its focus is pipe repairs, water heaters and the plumbing systems common to the area, for homes and commercial properties. Google classes it as a gasfitter, a hot water system supplier and a drainage service. Those are Google categories, not a menu of services.
If your heater job involves venting or gas, say so when you call. Describe the symptoms in your own words and name the type of heater, tank or tankless. Two reviewers call the pricing reasonable.
Settling scope and price in Benson
The business describes itself as a second-generation, owner-operated plumbing company based in Benson. It reports more than 14 years of hands-on experience. It says it works across Johnston, Wake and Harnett counties and the wider Triangle area, so confirm your address falls inside that range before you book.
The company states that it quotes transparent upfront pricing. Ask for the price on your specific job before work begins. Google shows a 5.0 rating from 31 reviews.
Checking the plumber's licence before the visit
The company names NC Plumbing License #33405.
Before the visit, write down the symptoms, the heater type and any venting or gas concerns, and ask for the upfront price before the work starts.